Cancellation Policy: Respectful Considerations for Care Provided

At ft-cm.com, we understand that circumstances may arise leading to the need for appointment cancellations. We value your understanding and cooperation in this matter. Below, we outline our cancellation policy to ensure clarity and transparency regarding cancellations and refunds.

1. Appointment Cancellations:

  • Cancellation Request:
    • Users, visitors, or patients may request the cancellation of scheduled appointments by contacting our support team through the provided channels on our website.

2. Services Rendered:

  • Time and Care Investment:
    • Once a service has been provided by a practitioner, it involves a significant investment of time and care tailored to the individual’s needs. Please be aware that due to the nature of homeopathic services, it may not always be possible to cancel or refund after the service has been rendered.

3. Repayment Considerations:

  • Practitioner’s Discretion:
    • Repayment requests for services that have already been provided will be considered at the discretion of the practitioner. It is important to note that the practitioner has spent valuable time and expertise in providing the best care possible.
  • Impossibility of Time Repayment:
    • Time and care provided cannot be repaid in the same manner. Therefore, it may not be possible to refund the service once the care has been given.

4. Company’s Role:

  • Platform Providers:
    • ft-cm.com serves as a platform connecting users with skilled homeopathy practitioners. We facilitate the provision of services but are not directly involved in the delivery of care. Requests for cancellations and refunds will be addressed by the individual practitioners.

5. User Expectations:

  • Understanding the Limitations:
    • Users, visitors, or patients are encouraged to understand the limitations regarding cancellations and refunds once services have been provided. The expectation of repayment may not be feasible due to the personalized and time-sensitive nature of homeopathic care.

6. Contact Us:

If you have any questions or concerns regarding cancellations or refunds, please contact our support team at support@ft-cm.com. We are here to assist and provide guidance in navigating these situations.

Note:

This cancellation policy is designed to uphold the fair treatment of both users and practitioners on our platform. We appreciate your understanding and cooperation as we strive to create an environment that values the time and expertise invested by our dedicated homeopathy practitioners.